Shipping policy
Order Processing Times:
In-stock orders placed by 11am central time Monday - Friday (excluding holidays) will normally ship the same day unless its an extremely large quantity order or requires special packaging such as freight shipments. In-stock orders placed on Saturday or Sunday will normally ship on Monday unless its a holiday.
Special Orders*:
We do our best to stock the most popular parts and accessories, however you may need a part that shows out of stock or special order.
The lead time for special ordered parts from our vendors can range from 4 - 8 business days to the dealer level depending on availability at their warehouse. Select Argo parts coming in from Canada can take 12 - 45 days if they are oversized or are manufactured as orders are placed by the dealer. A representative will contact you if the item you are ordering has an extended delivery time exceeding the normal 4 - 8 business days.
If you are placing a multi product order, the parts that are in stock will ship immediately if the special order parts will take longer than 8 business days to receive at the dealership.
*Please note that special ordered parts or accessories are not returnable.
Shipping Methods (Domestic - Contiguous 48 States) - Consumer & Dealer:
Carriers: UPS, Fed-Ex, and US Postal Service (USPS), Freight Truck, Regional Carriers
Standard ground shipping: 4-6 business days*
All standard flat rate shipping is via basic ground service. We reserve the right to choose the carrier based on your location and address. P.O. Box shipments will always ship via USPS.
Expedited shipping: 1-3 business days*
Expedited shipping is at the quoted rate by the carrier for all expedited packages.
Freight Truck: 5-8 business days*
Freight truck items are oversized and have a processing time of 3 business days to pallet and allow the trucking service to arrive.
Package Insurance: Package value of $150 and greater will have insurance for the product value through the delivery carrier. Orders under $150 insurance is optional. Uninsured packages that are lost or damaged cannot be refunded or replaced. We must be notified immediately of any claims within 24 hours of receipt of insured damaged package.
Shipping Methods (Domestic - Alaska, Hawaii, Puerto Rico) - Consumer & Dealer
Carriers: UPS, Fed-EX, and US Postal Service (USPS)
Standard ground shipping: 6-9 business days*
All standard flat rate shipping is via basic ground service. We reserve the right to choose the carrier based on your location and address. P.O. Box shipments will always ship via USPS. Shipping rates outside of the contiguous 48 States may be higher than the quoted rate due to packaging size and a representative will call if additional funds are needed to cover the cost of shipping to your address.
Expedited shipping: 2-3 business days*
Expedited shipping is at the quoted rate by the carrier for all expedited packages.
Freight Truck:
We do not ship large pallet orders outside of the contiguous USA. Large accessories such as tracks, frames, skid plates, or chassis tub/bodies cannot ship outside of the contiguous USA and you will be contacted that we will need to cancel these items.
Package Insurance:
Package value $150 and greater will have insurance for the product value through the delivery carrier. Orders under $150 insurance is optional. Uninsured packages that are lost or damaged cannot be refunded or replaced. We must be notified immediately of any claims within 24 hours of receipt of insured damaged package.
Shipping Methods (International) - Consumer & Dealer
Carriers: UPS International, Fed-Ex International, and US Postal Service (USPS)
International shipping: 3-8 business days*
Expedited shipping is at the quoted rate by the carrier for all expedited packages. We cannot ship lubricants or any flammable item, oversized accessories like tracks or canvas tops, engines, or breakable products such as windshields internationally. We are not responsible for import customs delays which can add 1 - 4 business days to clear the package and may require you to call or supply the carrier with additional information for clearance.
International Package Insurance:
All International package no matter the value will have insurance for the product value through the delivery carrier. We must be notified immediately of any claims within 24 hours of receipt of a damaged package via email with photos to forward to the carrier.
Freight Truck:
We do not ship large pallet orders Internationally. Large accessories such as tracks, frames, skid plates, or chassis tub/bodies cannot ship outside of the contiguous USA and you will be contacted that we will need to cancel these items.
Customs:
The shipping rates quoted DO NOT include any duties, VAT, or any fee your country may add to the entry cost of the package into your Country. These fees would be payable to the carrier before delivery and are the customers responsibility. Unpaid orders returned to us will not be refunded shipping and the return cost of the package will be deducted from the order total refund once all items are check-in and accounted for.
Off-Road Vehicle & Mower Shipments:
We ship off-road vehicles such as Argo 6x6 and 8x8 vehicles, along with riding mowers, and snowblowers Nationwide through either a network of commercial carriers or contracted private carriers/hotshots. Pre-shipping communication and scheduling will take place before the vehicle leaves our dealership. Its is your responsibility to have the proper equipment and location to allow the truck to unload in a safe manner which could mean not in a residential area if the truck is to large to turn around on dead-end street or in small cul-de-sacs. These obstacles must be communicated before the shipment leaves so the carrier can make arrangements. Delivery surprises will result in additional fees charged by the carrier.
